Photo of dogBefore You Book

Before You Book

CHEQUE PAYMENTS

If you pay by cheque please attach a copy of your order with your cheque and make sure it arrives within three working days as per the terms and conditions. We will try to contact you before cancelling a booking but if we do not hear back and no cheque is received the booking may be cancelled.

IMPORTANT; WHEN BOOKING VIA PAYPAL/DEBIT/CREDIT CARD.

If you don't complete payment at the time you book via Paypal/debit/credit card option your space will NOT be booked which means someone else can book this space.

The system is designed to take payment at the time of booking and control stock levels. If payment is not made it assumes the booker changed his mind and does not wish to proceed with booking leaving the space open for others to book.

Some people have been trying to book the space and then pay later. If you do this it is likely you will be disappointed as the space will not be booked unless it matches to a payment and you may find there are no spaces available later. If you are unable to pay via Paypal/debit/credit card, please select pay by cheque option which WILL reserve your space for you for three days until the cheque is received and then the booking will be confirmed. 

PLEASE WAIT UNTIL PAYPAL DIRECTS YOU BACK TO PAWSINHAND WEBSITE. If you do not wait for this to happen then the system can't link your payment to your order and it registers as unpaid. Your space will not be booked even though payment may have been made. You will get a notice on your screen and you will NOT get a booking confirmation. If you do not get a booking confirmation your space has not been booked, or it has gone into your spam folder. You should contact us urgently if this happens so that I can make sure your space is confirmed and your payment matched to the order. 

If you stay on the booking screen in Paypal for too long it times out. This then causes a BLIP and, again, your payment will not be matched if not completed at the time of booking. You should contact us urgently for us to match your payment to your booking so that your space can be secured. 

We cannot offer you a space if your course is full. There are clear instructions, please don't rush through the booking and make sure you read any screens that show, especially if lettering is in red.

You will of course be refunded if this does happen.  

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